Shannock ValleyCustomer Hub Prototype
Service notice: No active emergency notices at this time.

Assistance finder

Need help paying your water or sewer bill?

Start with the Authority, then review local and statewide resources. Assistance availability and eligibility vary.

Important limits:Payment and restoration decisions remain with the Authority. Legal rights and shutoff or restoration policies require Authority and legal review.

Statewide referral

PA 211 Water and Sewer Resources

Search local water, sewer, and utility payment resources by ZIP code or contact a PA 211 resource navigator.

Open PA 211

Local community action

Armstrong County Community Action Partnership

ACCAP lists housing and resource programs, including utility assistance, for Armstrong County and surrounding areas.

Open ACCAP

Regional charitable aid

Salvation Army Armstrong County Service Units

Western Pennsylvania Salvation Army programs may offer emergency rent or utility assistance when funding and eligibility allow.

Open Salvation Army

Not a water program

LIHEAP for Heating and Energy

LIHEAP is for home heating and energy needs. It is included here only because customers often ask about utility hardship resources.

Open PA DHS LIHEAP

Public benefits office

County Assistance Office

The County Assistance Office can help with public benefit questions and LIHEAP-related contacts when the program is active.

Open CAO Directory

Staff review

Local Authority Review Form

Customers can ask the Authority to review account status, payment arrangement options, or restoration questions.

View Review Form

Authority review form

Prototype only. No submission, storage, dispatch, or live account update occurs.