Shannock ValleyCustomer Hub Prototype
Service notice: No active emergency notices at this time.

Service changes

Start, stop, or transfer service.

A production workflow would collect required documents through an approved Authority process. This prototype only shows the customer journey.

Choose request type

Start service, stop service, transfer service, or update mailing information.

Provide service details

Use the property address, requested date, owner or tenant status, and contact information.

Attach required documents

Production requirements may include lease, deed, settlement statement, or authorization forms.

Staff review

Authority staff confirms requirements, fees, deposits, and service timing.

Service change request

Prototype only. No submission, storage, dispatch, or live account update occurs.